Privacy policy
Draft of 5 October 2026, to be reviewed by a lawyer before the apps launch.
My Aruba Taxi is run by Dot 1 Technologies VBA, Aruba ("we"). This policy covers the My Aruba Taxi and My Aruba Taxi Driver apps and this website. Questions: apps@dot1tech.com.
What we collect, and why
- Account: your email address, your name if you give it or Apple or Google shares it, and the Apple or Google account you sign in with. To sign you in and contact you about your rides.
- Rides: pickup and drop-off places, times, passengers, bags, the fare quoted and paid, and ride messages with your driver. To run the ride, show your history, and handle questions and complaints.
- Location: riders' location while requesting and during a ride; drivers' location while they are online. To match riders with nearby drivers and show the driver arriving. We do not track riders when they are not using the app.
- Ratings: the stars, tags and comments riders give. To keep service quality up.
- Drivers: taxi permit, driver's licence, insurance, ID, vehicle details and photos, and a selfie taken in the app. To check drivers before they drive and show riders who is coming. Riders see the driver's photo, name, plate and car, nothing else.
- Device: a notification token for your phone. To send ride updates.
- Email log: when we sent you an email and whether it arrived. To help when a code does not arrive.
We do not sell your data and we do not use it for advertising.
Who we share it with
- The other person on your ride: riders see the driver's photo, full name, plate and car; drivers see the rider's first name, pickup and drop-off.
- Services that run the platform for us: Cloudflare (hosting and storage), Amazon Web Services (sending email), Apple and Google (sign-in and notifications) and, for card payments when offered, CX Pay and its bank.
- Authorities, when Aruban law requires it.
How long we keep it
Account data until you delete your account. Ride records and payments for as long as Aruban tax and transport rules require. Driver documents while the driver is active and for as long as required after. Sign-in codes expire after 10 minutes.
Your choices
You can see your rides in the app, ask us for a copy of your data, correct it, or ask us to delete your account by writing to apps@dot1tech.com. If you signed in with Apple, you can also stop using Sign in with Apple for our app in your Apple ID settings; we then sign you out everywhere.
Changes
When this policy changes we update the date above, and tell you in the app if the change matters to you.